Using Microsoft Flow with EmailToVoice.Net to Forward an Alert to a Phone

Using Microsoft Flow with EmailToVoice.Net to Forward an Alert to a Phone

Using Microsoft Flow with EmailToVoice.Net answers the challenge of sending phone alerts from a general-purpose email address. EmailToVoice.Net can send voice phone calls as alerts from any Monitoring Service or application. A phone call is necessary when the alert is urgent. Or, when it is not appropriate to send a text or email to the person needing the information. This is the case if the person is in a vehicle or traveling, for instance.

EmailToVoice.Net converts the content of an Email to a nice sounding voice and calls a phone number. This is possible with no need to install special APIs, hardware or software. So, EmailToVoice.Net works well with Monitoring Services when a phone call is needed, rather than just an email.

Most of the time, a Monitoring Service will send the email from a customer assigned unique email address. If this is the case, a customer can merely set the Monitoring System’s email address as a Send-Only email address in their EmailToVoice.Net account.

The Challenge of a General Purpose Email Address

Sometimes, however, the Monitoring Service sends the email from a general purpose email address, which is the same for all of the Monitoring Service customers. For strict security purposes, EmailToVoice.Net restricts messages to come from only an authorized customer-owned email address. The customer of EmailToVoice.Net must have the exclusive rights to sign-in to this authorized email address. You can learn more from this short How-To video.

So, what is the solution to the dilemma of needing to make a phone call from a general purpose email monitoring service.

One solution is to use Microsoft Flow with EmailToVoice.Net. Following is an example of steps to set up a Microsoft Flow that will accept the alert from the Monitoring Service from a general purpose email address into the customer-owned email address that is authorized to send messages to EmailToVoice.Net. When Microsoft Flow detects an arriving alert message into the customer’s email, Microsoft Flow will trigger an email to be sent from the customer’s email (forwarded) to the EmailToVoice.Net with the same alert message generated by the Monitoring Service.

The setup is straight forward, as is shown below. The steps used in this example are using the Microsoft Flow features of the free Web-based product. Here are the different pricing plans for Microsoft Flow.

Acquire Microsoft Flow

If your company does not have a license for Microsoft Flow, then sign up for a free Microsoft Flow account. When signing up for the service use the email address that will receive the alert and is authorized by EmailToVoice.Net to be able to send messages through EmailToVoice.Net. Or, when you setup your connectors use the email address authorized by EmailToVoice.Net. For the USA, the URL is https://us.flow.microsoft.com/en-us/

NOTE: This is merely an example that uses Gmail connectors and fictitious destinations. The purpose of these steps is merely to give you an idea of how to setup your Microsoft Flow. Contact Microsoft to learn how to meet your specific requirements using Microsoft Flow or Contact Us at EmailToVoice.Net. We will help to the best of our ability.

Microsoft Flow sign up

Go to Connectors and connect to Gmail

Select Trigger

When a new email comes into your email mailbox from the Monitoring Service, Microsoft Flow will be triggered. Choose the “Forward Gmails that meet a certain criteria” action for this example. But there are many templates and you can also just choose to create your own without using a template.

Assure Microsoft Flow You Own the Email Account

Sign-in to the Gmail account that will receive the alerts that need to be forwarded to EmailToVoice.Net, as Flow requests.

Set the Flow

This is where you specify which emails are entering your email mailbox that are to be forwarded to the EmailToVoice.Net.

Set Flow Part 1

The From criteria specifies the email address from the Monitoring Service.

Create the Flow part one

Set Flow Part 2

Set the SEND criteria. The TO field should be like: nnnnnnnnnn@TTS.MESSAGE-SERVICE.ORG For more information, refer to How Email to Voice Works

Create the Flow part two

Conclusion

That is it. When a message comes in from the monitoring Service into your email address, a Microsoft Trigger will occur forwarding that message to EmailToVoice.Net from your email address. This handles the issue of a general purpose email address being used by a Monitoring Service needing to send messages through EmailToVoice.Net. EmailToVoice.Net will convert the content of the email to a nice sounding voice, dial the phone number, etc. Learn more at EmailToVoice.Net

Featured image : Patrick Amoy   – Screen captures of Microsoft Flow

How to send a message or alert to a phone from SAP

How to send a message or alert to a phone from SAP

It is often useful, and even required, to send a voice message to a phone from SAP as an alert or very important information. However, the problem may be that only Email is available to get a message sent from SAP.

So, what alternatives are available to make a phone call from SAP when Email is the only option?

A cloud-based messaging service called EmailToVoice.Net provides the ability to convert the content of an Email to voice and call a phone number. This is possible with no need to install special APIs, hardware or software.

How to send an Alert to a Phone

EmailToVoice.Net provides the ability to make a phone call using any Email interface. This can be tested using a personal Email mailbox. However, the production use of this capability is by utilizing the Email messaging capability within SAP.

How to Use EmailToVoice.Net

First, a user should subscribe to EmailToVoice.net. A free trial is available.

FROM Field

The Email must be sent from the same Email address as was specified during the free trial subscription process. A Send-Only Email address can be added later for the production implementation.

TO Field

The TO field should specify the phone number to be dialed.

The TO field would look something like 2145551783@tts.message-service.org. (if the number is not a USA or Canadian number, then the TO field would look something like +6155551243@tts.message-service.org)

The number can be any phone number in the world, with some exceptions due to international regulations, and does not have to be preregistered.

SUBJECT Field

The SUBJECT field can be anything brief. It is used for reporting. Optionally, the Subject field can also be made part of the voice message.

Content of Email

The content of the Email is converted to a pleasant sounding American English voice. (Leave at least 4 lines after the content of the email and before the email signature, so the Email signature is not converted to voice.) There are additional dialects to accommodate other languages or accents.

Send the Email

That’s it. The EmalToVoice.net service will dial the number, play the voice rendition of the email content, handle voicemail, etc.

There are many advanced features, such as being able to send FAX and SMS, that are discussed further on EmailToVoice.Net

Three Ways to Send to Multiple Recipients Through EmailToVoice.Net

Three Ways to Send to Multiple Recipients Through EmailToVoice.Net

EmailToVoice.Net can send a message to a phone using email and have the email content read to the recipient with a nice sounding voice using Text-To-Speech. The destination used in the email is simply to have the TO field look something like 2145551234@tts.message-service.org.

To send the message to multiple recipients, the sender can merely send the message multiple times to different recipients. However, there are three other ways to send a message from EmailToVoice.Net to multiple recipients.

Multiple Destinations in the TO Field

Multiple destinations can be specified in the TO field by separating them with a “#”. IE;:
2145551234#2145551235#2145551236@tts.message-service.org
OR, multiple destinations can be entered as multiple full email addresses:
“2145551234@tts.message-service.org, 2145551235@tts.message-service.org

NOTE: When stringing destinations in the TO field of the Email, there is standard general length restriction of about 64 characters for the TO field.

Multiple Destinations in the Email Content

Multiple Destinations can be In the body of the message in the following format:
<Numbers>
2145551234
2145551235
2145551236
</Numbers>

NOTE: The destination phone numbers are included in the body of the message. So, the TO field should be: msg@tts.message-service.org

Multiple Destinations Using a Pre-Loaded List

Multiple Destinations can be through pre-setup lists by using the format:
<Lists>
My First List Name
My Second List Name
</Lists>

NOTE: These lists are created and loaded onto our Service. To pre-load destination lists, contact us at our Contact Us page  or by sending an email to Support@emailtovoice.net. A process will be agreed upon to load the list(s).

NOTE: The destination phone numbers are included in the body of the message. So, the TO field should be: msg@tts.message-service.org

Works for all Communications

The examples above are using TTS. However, these multiple destination options are applicable for all of the communication methods available in EmailToVoice.Net. For instance, the tts can be replaced with sms, fax or voice, since EmailToVoice.Net can also send to SMS, FAX and send a pre-recorded voice message via an attached WAV file.

You can learn more at our Features Page. If you have any questions regarding these optional methods to specify recipients in EmailToVoice./Net, please Contact Us

How to make a phone call using an email interface

How to make a phone call using an email interface

What alternative is available to make a phone call using email? This is especially useful for sending a voice message to a phone from an alert system or business application. A cloud-based messaging service called EmailToVoice.Net provides the ability to convert an email to a phone call with no need to install special APIs, hardware or software.

Why Send a Phone Alert

Email is the typical mode of communication for alerts from the monitoring software, CRM or other business applications. But, few of us immediately respond to email, especially after-hours and when we are sleeping. A phone call, however, will get our attention at all of hours of the day.

Immediate response to the message is not the only reason to use a phone message for communication. If recipients are driving a truck, or any vehicle, an email is unacceptable. The message should not be read by the driver of a moving vehicle. A message coming across a hands-free phone may be an accepted alternative.

How to send an Alert to a Phone

EmailToVoice.Net provides the ability to make a phone call using any email interface. This can be tested using a personal email mailbox. However, the production use of this capability is by utilizing the email capability within Alert Software, CRM, ERP or any enterprise application.

How to Use EmailToVoice.Net

First, a user should subscribe to EmailToVoice.net. A free trial is available with a value of $4.95 USD allowing about 55 message units to be sent within a 28 day trial period. The user will be able to immediately make a phone call using their email by following the simple instructions below:

FROM Field

The email must be sent from the same email address as was specified during the free trial subscription process.

TO Field

The TO field will specify the phone number to be dialed. The TO field would look something like 2145551783@tts.message-service.org. (if the number is not a USA or Canadian number, then the TO field would look something like +6155551243@tts.message-service.org) The number can be any phone number in the world, with some exceptions due to international regulations, and does not have to be preregistered.

SUBJECT Field

The SUBJECT field can be anything brief. It is used for reporting.

Content of Email

The content of the email is converted to a pleasant sounding American English voice. (Leave at least 4 lines after the content of the email and before the email signature, so the Email signature is not converted to voice.)

Send the Email

That’s it. The EmalToVoice.net service will dial the number, play the voice rendition of the email content, handle voicemail, etc.

Advanced Features

There are many advanced features of EmailToVoice.Net. Those features will be covered in future posts. So, subscribe to our blog and stay updated. We also provide some very useful information in our Blog regarding Industrial Internet of Things, Monitoring Software and much more.