Advantages of Cloud Based Fax Services

Advantages of Cloud Based Fax Services

Fax should be a major consideration as an enterprise develops its Digital Transformation strategy. Traditional steps that have always been part of the business processes must continue to be considered. If they are not, business processes will be broken.

FAX communications still holds significant importance in many industries, such as the legal, healthcare, and financial sectors. But, FAX is used for many business purposes because of the ubiguitous FAX protocol; its security, and relability.

As the Wel Corporation states in their post Legal and Government: Why use Cloud Fax?

Cloud fax services offer security features such as encryption and secure data centres to protect your confidential documents. In addition, many services offer audit trails and access controls to ensure that only authorized personnel can view and send faxes.

EmailToVoice.Net FAX

One such cloud FAX service is offered by EmailToVoice.Net. This service allows users to send FAXes through their existing email accounts. Business applications can send FAXes as easily as sending an email. The Attachment of the email is converted to FAX format and delivered to the recipient’s FAX machine or email inbox. The content of the email will optionally be converted to the FAX cover page.

Cloud FAX services offer numerous advantages for enterprises, including cost-effectiveness, speed, security, and accessibility. EmailToVoice.Net offers cloud-based FAX solutions. Utilizing these services, businesses can streamline their FAX communications processes, improve efficiency, and reduce costs, while maintaining the security and confidentiality of their sensitive information.

How to Send a FAX Using a Cloud Service

Sending a FAX from the cloud-based EmailToVoice.Net is as easy as sending an email or adding an Email destination to your business applications software.

How to Send a FAX Using Email

Enter phonenumber@FAX.message-service.org in the “to” field.
phonenumber for the USA and Canada is something like 5555555555. The number does not need to be preregistered with EmailToVoice.Net.
For International numbers outside of the USA and Canada, the phonenumber needs a + country code and would look something like +6155555555

The FROM email address must be the same as specified in the subscription process or a special email address you provided.

Type in anything you want in the subject field using less than 120 characters.
Attach your document, such as a PDF, to the Email.

The content of the Email will be used as the FAX Cover Page.

In Summary

There are many advanced features of EmailToVoice.Net. This is just one of them. We love to share our many years of experience in this industry and provide easy no-code solutions for your workflow communications needs. Do not hesitate to Contact Us.

Author

Director at EmailToVoice.Net: CISSP – Solutions Architect for Industrial IoT Alerts and Business Communications. LinkedIn
What are the Business Communications Products Offered by EmailToVoice.Net?

What are the Business Communications Products Offered by EmailToVoice.Net?

We are an Application to Person (A2P) Solution for Critical Alerts and Business Communications

With EmailToVoice.Net, you can use any common email interface to send a phone or text message. We convert the content of an email to a voice phone call or a rich content SMS message.

In addition to using email to send the message through our service, you can also use a cURL command from within any program or Blockchain application.

The EmailToVoice.Net Suite of Products

Convert an Email into a Voice Phone Call

We dial the number in the TO field of the Email, which looks something like 5551234567@tts.message-service.org (international calls require a +CountryCode in front of the local number)

The recipient will receive a call on their phone. The text in the email is converted to a nice-sounding voice. If the recipient answers, they will hear the message right away. If they do not answer, the message will be left on their voice mail system. You can even leave a different message if the call goes to voice mail.

You can also send to a list of recipients. The recipients on the list can either be called all at once or called sequentially stopping when one acknowledges receipt of the call. This is called an Escalation List.

Convert an Email into a Text SMS Message

We convert the content of an email to a text message and deliver the message as an SMS.

Convert an Email into a Rich Communications SMS Message

We create a custom HTML Web page from the content of the email and deliver it through a simple SMS message, allowing viewing of the page on a cell phone from a simple tap. The message can also require a password to be entered before the rich content SMS message can be read by the recipient.

Convert an Email with a recorded voice attachment into a Voice Phone Call

We deliver a prerecorded voice to a phone.

Convert an Email into a FAX

We deliver the attachment of an email to a FAX number and use the content of the email as  the cover letter.

Other Useful Features

Parse the important part of the message converted to Voice or SMS

You can parse the email message by specifying where the important part of the text starts and ends. This eliminates the irrelevant parts of your email, such as images, the top Header part, and the bottom of the email, such as the Signature, leaving only the important part of the message. Set these parameters in the Customer Portal / My Details / Change Details. It is great to keep the message short and more succinct.

Set a window of time for delivering the messages

If you want to send alerts out to your staff as phone calls or SMS text messages only during a specific time of day, you can specify the times in Customer Portal / My Details / Email To Broadcast: Active Window.

In Summary

There are many advanced features of EmailToVoice.Net. These are merely a few of them. We love to share our many years of experience in this industry and provide easy no-code solutions for your workflow communications needs. Do not hesitate to Contact Us.

Author

Director at EmailToVoice.Net: CISSP – Solutions Architect for Industrial IoT Alerts and Business Communications. LinkedIn

Set Limits for Number of Phone Calls Sent Through EmailToVoice.Net

Set Limits for Number of Phone Calls Sent Through EmailToVoice.Net

EmailToVoice.Net is a powerful communication tool that allows users to convert emails into voice messages or SMS messages. In a production environment, it can be very prudent to establish limits on the number of alert messages that can be sent within a set timeframe.

The situation that makes this feature useful is in the case of a catastrophic event. Sometimes, monitoring software will send alert messages out until the issue is resolved. EmailToVoice.Net provides a safeguard for excessive alert phone calls being made during a catastrophic event.

Customer Portal Setting

This feature is available in the Customer Portal / My Details / EtoB – Send Limit cutoff . The customer can enter the number of messages that are acceptable within a selected timeframe.

Sending Limit cutoff

In Summary

There are many advanced features of EmailToVoice.Net. This is merely one of them. We love to share our many years of experience in this industry and provide easy no-code solutions for your workflow communications needs. Do not hesitate to Contact Us.

Author

Director at EmailToVoice.Net: CISSP – Solutions Architect for Industrial IoT Alerts and Business Communications. LinkedIn

Send a Voice Alert to a List of Recipients Without Adding a Tag to the Email Content

Send a Voice Alert to a List of Recipients Without Adding a Tag to the Email Content

+++ Updated May 30, 2023 +++

Users of EmailToVoice.Net are not always able to add a special Tag to the content of the email before the content is converted to voice and used as a voice phone call. That restriction is now solved through a special feature of EmailToVoice.Net.

Multiple Ways To Send To Multiple Recipients

EmailToVoice.Net can send a message to a phone using email and have the email content read to the recipient with a nice-sounding voice using Text-To-Speech. The destination used in the email is simply to have the TO field look something like 2145551234@tts.message-service.org.

To send the message to multiple recipients, the sender can merely send the message multiple times to different recipients. However, there are three other ways to send a message from EmailToVoice.Net to multiple recipients.

Multiple Destinations in the TO Field

Multiple destinations can be specified in the TO field by separating them with a “#”. IE;:
2145551234#2145551235#2145551236@tts.message-service.org
OR, multiple destinations can be entered as multiple full email addresses:
“2145551234@tts.message-service.org, 2145551235@tts.message-service.org”

NOTE: When stringing destinations in the TO field of the Email, there is standard general length restriction of about 64 characters for the TO field.

Multiple Destinations in the Email Content

Multiple Destinations can be In the body of the message in the following format:
<Numbers>
2145551234
2145551235
2145551236
</Numbers>

NOTE: The destination phone numbers are included in the body of the message. So, the TO field should be: msg@tts.message-service.org

Multiple Destinations Using a Pre-Loaded List

Multiple Destinations can be through pre-setup lists by using the format:
<Lists>
My First List Name
My Second List Name
</Lists>

NOTE: The destination phone numbers are included in the body of the message. So, the TO field should be: msg@tts.message-service.org

Creating Lists

EmailToVoice.Net continues to grow in features and functionality. On March 16th of 2020, we launched our new Customer Portal. The customer can see real time status of their jobs submitted through EmailToVoice.Net, change details in their Profile settings, create distribution lists, and much more.

Manage Personal Lists: The customer can set up distribution lists, which are then referenced by the LISTS tag in the content of the email for sending TTS or SMS messages to a group of recipients.

No Need for LIST Tag in Content

The List name can be designated in the TO field. For example, if a List has been created with the name nightshift, then the TO field would look like this:

list-nightshift@tts.message-service.org.

When the email is sent to our service, we will look for the List name nightshift in the Customer Portal profile of My Personal Lists. Our service will then use that List of recipients.

 

Considerations when creating the list in the Customer Portal:

  • The name of the list must be in lower case
  • The name of the list cannot have spaces or any special characters, like a dash or a plus sign or anything other than alphanumeric characters. Keep the name of the list short.
  • The reference field for each entry must be unique.
  • The reference field is sorted alphabetically when you designate the list as an ‘escalation’ list, so name the references something like ‘reference1, reference2, etc.’.

Escalation Lists Work, Too

Escalation Lists in EmailToVoice.Net are used to sequentially send a text-to-speech (TTS) message to a list of phone recipients from any business application. An alert notification needs action immediately. This may require the alert to be sent to more than one person to assure action is taken on the critical issue. EmailToVoice.Net provides the ability to send to a sequential list of people until one is reached. The feature of EmailToVoice.Net is called an Escalation List.

This feature will work with Lists setup as an Escalation List.

Works for all Communications

The examples above are using TTS. However, these multiple destination options are applicable for all of the communication methods available in EmailToVoice.Net. The exception is that escalation lists are only for TTS (Text to Speech). For instance, the tts can be replaced with sms, fax or voice, since EmailToVoice.Net can also send to SMS, FAX and send a pre-recorded voice message via an attached WAV file.

You can learn more at our Features Page. If you have any questions regarding these optional methods to specify recipients in EmailToVoice./Net, please Contact Us

 

Author

Director at EmailToVoice.Net: CISSP – Solutions Architect for Industrial IoT Alerts and Business Communications. LinkedIn
Blockchain Smart Contracts Require Application to Person Communications

Blockchain Smart Contracts Require Application to Person Communications

Blockchain applications need the ability to communicate with individuals. This can be everything from important alerts to sharing general information with a team. The challenge is to get the message out of a Blockchain application and deliver it to a human as a voice phone call or SMS message.

EmailToVoice.Net provides a cloud-based business communications service that can be invoked by a URL. This enables a Blockchain application to send voice phone calls and SMS messages using a cURL command.

Blockchain

Blockchain is quickly becoming integrated with all aspects of business in the form of Web 3.0 applications. Supply chain, finance, and health processes are developed in Blockchain environments using Smart Contracts, as explained in the article: Blockchain-enabled wireless communications: a new paradigm towards 6G

Empowered by its inherent properties such as transparency, anonymity, immutability, traceability and resiliency, blockchain can create trustworthy and secure environments in decentralized manners with low cost and enable a variety of innovative applications and services besides cryptocurrencies. Nowadays, blockchain is widely used in finance and many areas such as logistics, digital voting, tax regulation, copyright protection, health care, to name a few.

Web 2.0 and Web 3.0 Communications Requirements

Generally speaking, the traditional Web 2.0 applications easily send email messages. But, email is often not enough to get the attention of the recipient. So, EmailToVoice.Net was designed to allow traditional business applications to deliver data using a simple email interface. The TO field in the email specifies the recipient’s phone number. EmailToVoice.Net converts the content of the email to either a voice or an SMS message and is then delivered to a phone. Examples of the TO field are 5551231234@tts.message-service.org or 5551231234@sms.message-service.org.

However, Blockchain applications do not send emails as easily as traditional applications. To provide the same capability for Blockchain Web 3.0 applications, EmailToVoice.Net now provides a URL capability.

Blockchain programs can issue a cURL command that invokes EmailToVoice.Net and its A2P business communications services. The cURL command would be executed through protocols that provide off-chain communications. One example would be Chainlink, which is an oracle network that expands the capability of Smart Contracts by providing access to off-chain capabilities, like cURL commands. Chainlink has external adapters. There are templates to develop external adapters. One example would be Chainlink NodeJS External Adapter Template by Thomas.

Using cURL with EmailToVoice.Net

Emailtovoice.net converts a text message into a voice phone call or SMS message. The call can be sent to any phone in the world. A cURL command can invoke the capabilities of EmailToVoice.Net. The command can be a GET request or a POST.

A URL example for having a program make a voice phone call  using EmailToVoice.Net would look something like this:

    • Username: The user name created during the subscription to EmailToVoice.Net (Always preceded by etv/)
    • Password: The password used to sign on to the Customer Portal
    • JobType: Text-to-Speech or SMS
    • Message: The text message that will be converted based upon the JobType: For Text-to-speech, the text is converted to a voice and then played when the recipient answers or left on voicemail if the recipient does not answer. For SMS, the message is converted to an SMS and sent to the recipient’s phone
    • Recipients: the phone number of the recipient. If the number is in the USA or Canada, then the format would be 5551231234. For any number outside of the USA or Canada, specify the country code, like +615551234 or 0011615551231234. If you want more than one recipient, use the | as a separator, for example, 5551231234|5552343456
    • version: Always specify 2

How does EmailToVoice.Net work With Blockchain

EmailToVoice.net converts the content of an Email or a message in a cURL command into a Voice Phone Call or an SMS Text Message for Blockchain applications. We are an Application to Person (A2P) Solution for Critical Alerts and Business Communications. If you have any questions, please contact us. We love to share our experience in A2P business communications and expertise in Blockchain.

Author

Director at EmailToVoice.Net: CISSP – Solutions Architect for Industrial IoT Alerts and Business Communications. LinkedIn