It is often useful, and even required, to send a voice message to a phone from SAP as an alert or very important information. However, the problem may be that only Email is available to get a message sent from SAP.
So, what alternatives are available to make a phone call from SAP when Email is the only option?
A cloud-based messaging service called EmailToVoice.Net provides the ability to convert the content of an Email to voice and call a phone number. This is possible with no need to install special APIs, hardware or software.
How to send an Alert to a Phone
EmailToVoice.Net provides the ability to make a phone call using any Email interface. This can be tested using a personal Email mailbox. However, the production use of this capability is by utilizing the Email messaging capability within SAP.
How to Use EmailToVoice.Net
First, a user should subscribe to EmailToVoice.net. A free trial is available.
The Email must be sent from the same Email address as was specified during the free trial subscription process. A Send-Only Email address can be added later for the production implementation.
The TO field should specify the phone number to be dialed.
The TO field would look something like firstname.lastname@example.org. (if the number is not a USA or Canadian number, then the TO field would look something like +email@example.com)
The number can be any phone number in the world, with some exceptions due to international regulations, and does not have to be preregistered.
The SUBJECT field can be anything brief. It is used for reporting. Optionally, the Subject field can also be made part of the voice message.
Content of Email
The content of the Email is converted to a pleasant sounding American English voice. (Leave at least 4 lines after the content of the email and before the email signature, so the Email signature is not converted to voice.) There are additional dialects to accommodate other languages or accents.
Send the Email
That’s it. The EmalToVoice.net service will dial the number, play the voice rendition of the email content, handle voicemail, etc.
There are many advanced features, such as being able to send FAX and SMS, that are discussed further on EmailToVoice.Net