by Denis ONeil | Dec 1, 2019 | How To, Product Feature
EmailToVoice.Net has added German as a voice in its Text To Speech offering.
When sending a voice phone call using email, it is important that the voice being used in the Text To Speech engine is matched to the language the message was written. The pronunciation should be matched to the written text in the email to have the message clearly understood by the person answering the call.
EmailToVoice.Net allows a phone call to be made by using any email interface. This is useful when monitoring software, CRM or ERP systems need to place phone calls in alerts. These services generally have only the ability to send emails. Making a phone call is necessary to have alerts recognized in a timely and effective manner.
German Voice is now Available
EmailToVoice.Net has added German to its long list of voices. This newly added voice has been quickly utilized by customers that prefer to have their alerts spoken in German. Although EmailToVoice.Net does not translate the content of the email before the text is converted to a nice sounding voice, it will read the message in a voice chosen by the customer.
German is an additional voice added to a long list of available pronunciations for Text to Speech messages. The Features Document can be downloaded to see more voices available in EmailToVoice.Net. If you do not see a voice that you need for your EmailToVoice.Net messages, contact us and let us know what you need.
Voice Selection Alternatives
A customer can choose to change their account voice default to be German or one of the other voices listed above. This is done by letting us know the voice you want as the default for your account. Female American English is the initial default for all EmailToVoice.Net accounts.
Alternatively, a customer can add a Voice Tag in the content of a specific email message to dynamically change the voice for that email message. The Features Document can be downloaded to learn more about Tags.
by Denis ONeil | Oct 29, 2019 | How To
There are business processes that require parsing important information from the text of an email and then creating a voice message for making a phone call.
When We Need to Parse an Email into a Voice Call
Using the EmailToVoice.Net service, you are able to make a phone call by using any commonly available email interface. EmailToVoice.Net provides the ability to convert the content of an Email to voice using text-to-speech (TTS) and call a phone number. This is extremely useful when monitoring software or a business application can only send an email; but a phone call is necessary to be an effective alert.
But, the content of a voice call can sometimes need to be quite different than an email. For example, the signature section of an email is not needed in a phone call and may sound quite unusual to the phone recipient.
The email signature can be excluded from the voice conversion process. This can be done at the Account level by making the request through the contact us form, or by inserting the EmailToVoice.Net tag called “<End Message>” into the text of the email. Thereby, the email signature is not converted to voice. This makes the call sound more natural for a phone call. And, this also helps in reducing the size of the voice message.
Sometimes Email needs to be parsed into a voice message
Eliminating the email signature can sometimes not be enough. The text of the email may need to be parsed to make an intelligible voice communication, if the original email has tables or is inherently cryptic.
There are several alternatives to parse content of an email into a voice message when using EmailToVoice.Net. One solution is Microsoft Flow. We discussed this service in our Blog post call Using Microsoft Flow with EmailToVoice.Net to Forward an Alert to a Phone. In that post we explain:
So, what is the solution to the dilemma of needing to make a phone call from a general purpose email monitoring service.
One solution is to use Microsoft Flow with EmailToVoice.Net. Following is an example of steps to set up a Microsoft Flow that will accept the alert from the Monitoring Service from a general purpose email address into the customer-owned email address that is authorized to send messages to EmailToVoice.Net. When Microsoft Flow detects an arriving alert message into the customer’s email, Microsoft Flow will trigger an email to be sent from the customer’s email (forwarded) to the EmailToVoice.Net with the same alert message generated by the Monitoring Service.
However, Microsoft Flow can be used for even more than what we discussed in our previous blog post. Flow can be used to parse the content of the email into a smooth flowing message. When the message is converted to a voice by our service, this parsed text will sound natural for the person listening to the voice call. In the U2U blog there is a post explaining the Definition Language used in Microsoft Flow: Using the Workflow Definition Language in Microsoft Flow
What I would like to show in this blog post is how you can extend your flows with a bit more advanced behavior by using the Workflow Definition Language.
In addition to Flow, there are other alternatives to parse an email before it is sent to EmailToVoice.Net such as MailParser and Parserr.
EmailToVoice.Net Staff Can Help
So, there are several effective methods to parse information from an email coming from monitoring software or a business application into a smooth sounding voice call delivered through EmailToVoice.Net. Do not hesitate to contact us if we can assist you further in meeting your business requirements.
by Email to Voice | Nov 23, 2016 | Product Feature
Email to Voice is a cloud based service where a business application or IoT device can make a phone call through a common email interface.
Business applications or IoT devices need to communicate with human agents throughout the business processes. Almost all popular programming languages have an email capability built into them. But, there are situations that require an alert or communication to be sent over a phone line as a voice message. Making a phone call is much more complex than sending an email.
EmailToVoice.Net solves the problem by converting the content of an email to a voice message and making the phone call. EmailToVoice.Net does this as a cloud service, So, there is no hardware or software to install.
This cloud messaging service converts email content to voice so the recipient of your choice receives an easy to understand voice message on their phone or voice mail. There is no requirement for the receiving phone number to be registered or verified before the call is made. The business can send a phone call from email to any landline or cell phone.
New Feature Allowing Entire Domain
In the past, EmailToVoice.Net allowed only individual email addresses to be authorized to send the message. Now, a new feature has been added. An entire domain can be authorized to make phone calls through an email interface. This means that any email address within a business unit or the company is able to send Text to Speech messages using a common email interface. The customer merely requests the EmailToVoice.Net team to make the change to the customer’s account profile on the backend cloud service. In addition, there are several security options available through the EmailToVoice.Net cloud service to avoid misuse.
EmailToVoice.Net continues to implement new and advanced features.to meet the needs of its enterprise customer’s needs. Learn more regarding the rich set of features at the EmailtToVoice.net web Site.
