by Email to Voice | Jul 9, 2024 | Voice communications
In a busy medical practice, time is a precious commodity. Doctors staff are constantly juggling numerous tasks, from managing records to handling communications. One area where efficiency can be significantly improved is in how staff communicate with patients, particularly when it comes to leaving voicemail messages. By allowing staff to send emails that are converted into voice phone call messages, EmailToVoice.Net saves time and ensures effective communications.
The Traditional Method: Time-Consuming and Inefficient
Typically, when a doctor’s office needs to leave a message for a patient, the process involves making a phone call, waiting for the call to be answered, listening to a greeting message, and then verbally leaving the message on the patient’s voicemail. This method is not only time-consuming but also inefficient, as it often involves multiple attempts to reach the patient, especially if the call is not answered immediately.
The Modern Solution: EmailToVoice.Net
EmailToVoice.Net offers a simple yet powerful alternative. Instead of making a phone call, the doctor’s staff can send an email to a specific address that corresponds to the patient’s phone number, such as phonenumber@tts.message-service.org. The EmailToVoice cloud service then converts the email content into a pleasant-sounding voice message and delivers it directly to the patient’s voicemail or to the patient, if the patient answers the call.
Key Advantages of Using EmailToVoice.Net
Time Efficiency
One of the most significant benefits of using EmailToVoice.Net is the time saved. By bypassing the traditional phone call process, staff can quickly compose and send an email, knowing it will be delivered as a voice message. This eliminates the need to wait for calls to be answered or to navigate through greeting messages. In a busy practice, these saved minutes can add up, allowing staff to focus on other important tasks.
Personalized Communication
Despite the automation, EmailToVoice.Net ensures that the messages are personalized. Staff can customize each email with specific patient information, ensuring that the communication feels personal and direct. The service uses a high-quality text-to-speech engine to convert the email into a clear and pleasant voice message, which maintains a professional tone.
Reliability and Consistency
EmailToVoice.Net provides a reliable and consistent method of communication. Since the message is sent via email, there is a record of the communication, which can be useful for tracking and accountability. The service also ensures that the message is delivered to the patient’s voicemail, reducing the chances of missed calls and ensuring that important information reaches the patient.
Easy Integration and Use
The service is straightforward to integrate into the existing workflow of a medical practice. Staff only need to compose an email and send it to the designated address. There is no need for additional training or complicated software. The simplicity of the system makes it easy for anyone in the office to use.
Conclusion
EmailToVoice.Net offers a modern solution for medical practices looking to improve their communication efficiency. Allowing staff to send emails that are converted into voice messages saves time, ensures personalized and reliable communication, and enhances the overall patient experience. For busy doctor’s staff, adopting EmailToVoice.Net can streamline the process of leaving messages for patients, allowing the staff to focus on other important office duties.
Implementing EmailToVoice.Net in your practice can transform the way you communicate with patients, making it faster, more efficient, and more effective. Embrace this innovative solution and experience the benefits of streamlined communication today.
by Denis ONeil | Jan 17, 2023 | Emergency Alerts, Enterprise SMS, Voice communications
We are an Application to Person (A2P) Solution for Critical Alerts and Business Communications
With EmailToVoice.Net, you can use any common email interface to send a phone or text message. We convert the content of an email to a voice phone call or a rich content SMS message.
In addition to using email to send the message through our service, you can also use a cURL command from within any program or Blockchain application.
The EmailToVoice.Net Suite of Products
Convert an Email into a Voice Phone Call
We dial the number in the TO field of the Email, which looks something like 5551234567@tts.message-service.org (international calls require a +CountryCode in front of the local number)
The recipient will receive a call on their phone. The text in the email is converted to a nice-sounding voice. If the recipient answers, they will hear the message right away. If they do not answer, the message will be left on their voice mail system. You can even leave a different message if the call goes to voice mail.
You can also send to a list of recipients. The recipients on the list can either be called all at once or called sequentially stopping when one acknowledges receipt of the call. This is called an Escalation List.
Convert an Email into a Text SMS Message
We convert the content of an email to a text message and deliver the message as an SMS.
Convert an Email into a Rich Communications SMS Message
We create a custom HTML Web page from the content of the email and deliver it through a simple SMS message, allowing viewing of the page on a cell phone from a simple tap. The message can also require a password to be entered before the rich content SMS message can be read by the recipient.
Convert an Email with a recorded voice attachment into a Voice Phone Call
We deliver a prerecorded voice to a phone.
Convert an Email into a FAX
We deliver the attachment of an email to a FAX number and use the content of the email as the cover letter.
Other Useful Features
Parse the important part of the message converted to Voice or SMS
You can parse the email message by specifying where the important part of the text starts and ends. This eliminates the irrelevant parts of your email, such as images, the top Header part, and the bottom of the email, such as the Signature, leaving only the important part of the message. Set these parameters in the Customer Portal / My Details / Change Details. It is great to keep the message short and more succinct.
Set a window of time for delivering the messages
If you want to send alerts out to your staff as phone calls or SMS text messages only during a specific time of day, you can specify the times in Customer Portal / My Details / Email To Broadcast: Active Window.
In Summary
There are many advanced features of EmailToVoice.Net. These are merely a few of them. We love to share our many years of experience in this industry and provide easy no-code solutions for your workflow communications needs. Do not hesitate to Contact Us.
Author
Director at EmailToVoice.Net: CISSP – Solutions Architect for Industrial IoT Alerts and Business Communications.
LinkedIn
by Denis ONeil | Apr 30, 2021 | Emergency Alerts, Voice communications
SIEM critical alerts need to get immediate attention when triggered. Phone calls get people’s attention. A phone call is rare and loud.
SIEM is a class of products that combines security event management and security information management. SIEM technologies provide the analysis of log and event data together with security information management. Machine learning and artificial intelligence capabilities within SIEM products are on the rise. Cloud services are also being developed for SIEM offerings.
People responsible for the issues are notified of the results of the threat monitoring, event correlation, and incident response. The critical alerts cannot be ignored. A multi-channel response must be used because of the importance of these issues. Voice phone calls must be part of that multi-channel alert. These SIEM services can send emails. But, an email to voice and SMS service needs to be implemented to achieve the multi-channel communications network. EmailToVoice.Net is a cloud-based multi-channel communications service that can be implemented with minimal effort and reasonable cost.
As stated by Mary Pratt in What is SIEM software? How it works and how to choose the right tool
The SIEM market has several dominant vendors based on worldwide sales, specifically IBM, Splunk and HPE. There are at least several more major players, namely Alert Logic, Intel, LogRhythm, ManageEngine, Micro Focus, Solar Winds, and Trustwave.
Implementing critical alerts delivered from SIEM products is a major effort. Sending a message from SIEM products to a phone requires specialized hardware and software solutions to be installed in the client’s central data center. However, a cloud-based communications solution such as EmailToVoice.Net makes this all as easy as sending an email. The EmailToVoice.Net service does the hard stuff. It converts the text of the email message into a genuine-sounding voice (Text to Speech), then dials the phone, handles voice mail, and much more. All of this is done without the need to install hardware or use APIs. There are not even any monthly fees.
People pay more attention to voice calls these days than email. A phone ringing gets the attention of the person that needs to be alerted in an emergency. The reason is that email has swamped us to the point we do not pay attention to them, anymore. A phone ringing still makes people pay attention. They are loud and rare.
How to send an Alert to a Phone
EmailToVoice.Net provides the ability to make a phone call using any email interface. This can be tested using a personal email mailbox. However, the production use of this capability is by utilizing the email capability within Alert Software, CRM, ERP or any enterprise application.
First, a user should subscribe to EmailToVoice.net. A free trial is available with a value of $4.95 USD allowing about 55 message units to be sent within a 28 day trial period. The user will be able to immediately make a phone call using their email by following the simple instructions below:
The email must be sent from the same email address as was specified during the free trial subscription process.
The TO field will specify the phone number to be dialed. The TO field would look something like 2145551783@tts.message-service.org. (if the number is not a USA or Canadian number, then the TO field would look something like +6155551243@tts.message-service.org) The number can be any phone number in the world, with some exceptions due to international regulations, and does not have to be preregistered.
The SUBJECT field can be anything brief. It is used for reporting.
The content of the email is converted to a pleasant-sounding voice.
That’s it. The EmalToVoice.net service will dial the number, play the voice rendition of the email content, handle voicemail, etc.
Extensive Features
There are many advanced features of EmailToVoice.Net. EmailToVoice.net can make a phone call, send an SMS, send 16MB of HTML data via SMS and even send a FAX. We love to share our many years of experience in this industry and provide easy no-code solutions for your workflow communications needs. Do not hesitate to Contact Us.
Author
Director at EmailToVoice.Net: CISSP – Solutions Architect for Industrial IoT Alerts and Business Communications.
LinkedIn
by Denis ONeil | Dec 28, 2019 | Voice communications
Phone calls get people’s attention when you need them to act on a critical event. When you send an email, it just does not get the necessary level of attention for important information.
Critical messages are becoming more common as we move into the Industrial IoT era. As TARRIS states
The Internet of Things (IoT) has exploded in recent years, and it’s not slowing down any time soon. Gartner forecasts that 20.4 billion connected things will be in use worldwide by 2020, and a new Business Insider Intelligence study predicts that the IoT market will grow to over $3 trillion annually by 2026.
An IoT device is any device connected to the Internet. In an enterprise environment, monitoring these devices is commonly done through Monitoring Software, like viewLINC, or SolarWinds to name just a couple – there are many.
These IoT devices need to communicate with people through alerts and integration with mission-critical applications. The Industrial Internet of Things (IIoT) needs to be given a voice. An IIoT device that has only the ability to send an email must now be enabled to dial a phone. The number may be repair truck, or used to wake people in the middle of the night, or cut through all the mundane communications received during the regular business day.
Cloud Communications Solution Makes it Easy
Implementation of industrial strength solution for communication-enabling business processes such as critical alerts is a major effort. Sending a message from monitoring software or directly from an IoT device to a phone requires a specialized hardware and software solution to be installed in the client’s central data center. Connections to smart devices, CRM, PCS or ERP systems need to go through complex API’s or propriety software gateways
However, a cloud based communications solution such as EmailToVoice.Net makes this all as easy as sending an email. The EmailToVoice.Net service does the hard stuff. It converts the text of the email message into a genuine-sounding voice (Text to Speech), then dials the phone, handles voice mail, and much more. All of this is done without the need to install hardware or use APIs. There are not even any monthly fees.
How EmailToVoice.Net Works
All you have to do is subscribe to the EmailToVoice.Net service and then make the TO field in the Email look something like 5551234567@tts.message-service.org
The recipient will receive a call on their phone. The text in the email is converted to a nice sounding voice. If the recipient answers, they will hear the message right away. If they do not answer, the message will be left on their voice mail system. You can even leave a different message if the call goes to voice mail! There are many mission-critical features in the service.
Let us know if you would like to learn more. Contact us. We love to share our experience in mission-critical business communications and industrial alerts.
by Email to Voice | Oct 20, 2016 | Voice communications
Companies are using phone calls to send notifications and alerts for commercial purposes. One reason is because their customers pay more attention to voice calls these days than email or even text messages. Another factor is new laws regarding restrictions on reading text messages in cars and commercial vehicles.
In many cities and States in the U.S, it is illegal to read text messages or emails in a commercial or private vehicle. If an Industrial IoT (IIoT) device fails, that device needs to notify someone to come and fix it. That someone may be driving a commercial repair truck. The driver may be able to listen to a telephone call or voice message, but, cannot read an email or a text message and still remain within the law. IIoT devices need to be able to make a phone call and send a voice message to that repair truck.
So IIoT needs to be given a voice. An IIoT device that has merely the ability to send an email must now be able to dial the phone number of the repair truck, handle voice mail if there is no answer, retry if the call fails because of network issues, and more.
Voice really needs to be included in any Customer Service strategy.
With a cloud-based messaging service, all that is needed to send a voice message from an IIoT device is an ability to send an email. An Email interface is common in many IIoT devices or can be done through an Edge Interface to a central application.
In the past, implementation to communication-enable business processes would have been a major effort. Sending a message from an application or smart device to a phone required specialized hardware and software solutions to be installed in the client’s central data center. Connections to smart devices, CRM, PCS or ERP systems were through complex API’s or propriety software gateways.
With a cloud-based messaging services, all that is required is to add a new recipient in the TO field in the Email. The cloud-based messaging service takes care of the rest. To learn more about how to voice-enable IIoT, visit Email to Voice.
