EmailToVoice.Net is exhibiting at the IoT Business Expo hosted by the TechTitans’ Internet of Things Forum.
Date: February 20.2018
Time: 3:00 PM – 7:00 PM
Website Internet of Things
Noah’s Event Venue
5380 Towne Square Dr
Plano, TX, 75024
An Industrial IoT device often needs the ability to send a voice alert to a person. That voice alert will need to go to a telephone that may be a call center, a support person, or a repair truck. In any case, the telephone number cannot always be pre-registered or verified to the messaging service. Pre-registering the number with a service has the potential of halting the process – just at a time that is most critical.
EmailToVoice.Net is a cloud messaging service that allows a simple email interface to make a voice call to any telephone number. Unlike other services, the number does not have to be pre-registered or verified with EmailToVoice.Net.
IIoT Needs to Communcate
Industrial IoT devices often must communicate with human agents throughout the process. Gateways and business applications communicating with edge devices may have an email capability built into them. But, there are situations that require an alert or event communication be sent over a phone line as a voice message. Making a phone call is much more complex than sending an email.
EmailToVoice.Net solves the problem by converting the content of an email to an easily understood voice message and making the phone call. The service also supports pre-recorded voice, SMS and FAX. EmailToVoice.Net does this as a cloud service, so there is no hardware or software to install.
IIoT Communcation Solution
EmailToVoice.Net converts email content to voice so the recipient of your choice receives an easy to understand voice message on their phone or voice mail. There is no requirement for the receiving phone number to be registered or verified before the call is made. This is one of many enterprise-strength features of EmailToVoice.Net
Email to Voice is a cloud based service where a business application or IoT device can make a phone call through a common email interface.
Business applications or IoT devices need to communicate with human agents throughout the business processes. Almost all popular programming languages have an email capability built into them. But, there are situations that require an alert or communication to be sent over a phone line as a voice message. Making a phone call is much more complex than sending an email.
EmailToVoice.Net solves the problem by converting the content of an email to a voice message and making the phone call. EmailToVoice.Net does this as a cloud service, So, there is no hardware or software to install.
This cloud messaging service converts email content to voice so the recipient of your choice receives an easy to understand voice message on their phone or voice mail. There is no requirement for the receiving phone number to be registered or verified before the call is made. The business can send a phone call from email to any landline or cell phone.
In the past, EmailToVoice.Net allowed only individual email addresses to be authorized to send the message. Now, a new feature has been added. An entire domain can be authorized to make phone calls through an email interface. This means that any email address within a business unit or the company is able to send Text to Speech messages using a common email interface. The customer merely requests the EmailToVoice.Net team to make the change to the customer’s account profile on the backend cloud service. In addition, there are several security options available through the EmailToVoice.Net cloud service to avoid misuse.
EmailToVoice.Net continues to implement new and advanced features.to meet the needs of its enterprise customer’s needs. Learn more regarding the rich set of features at the EmailtToVoice.net web Site.
Companies are using phone calls to send notifications and alerts for commercial purposes. One reason is because their customers pay more attention to voice calls these days than email or even text messages. Another factor is new laws regarding restrictions on reading text messages in cars and commercial vehicles.
In many cities and States in the U.S, it is illegal to read text messages or emails in a commercial or private vehicle. If an Industrial IoT (IIoT) device fails, that device needs to notify someone to come and fix it. That someone may be driving a commercial repair truck. The driver may be able to listen to a telephone call or voice message, but, cannot read an email or a text message and still remain within the law. IIoT devices need to be able to make a phone call and send a voice message to that repair truck.
So IIoT needs to be given a voice. An IIoT device that has merely the ability to send an email must now be able to dial the phone number of the repair truck, handle voice mail if there is no answer, retry if the call fails because of network issues, and more.
Voice really needs to be included in any Customer Service strategy.
With a cloud-based messaging service, all that is needed to send a voice message from an IIoT device is an ability to send an email. An Email interface is common in many IIoT devices or can be done through an Edge Interface to a central application.
In the past, implementation to communication-enable business processes would have been a major effort. Sending a message from an application or smart device to a phone required specialized hardware and software solutions to be installed in the client’s central data center. Connections to smart devices, CRM, PCS or ERP systems were through complex API’s or propriety software gateways.
With a cloud-based messaging services, all that is required is to add a new recipient in the TO field in the Email. The cloud-based messaging service takes care of the rest. To learn more about how to voice-enable IIoT, visit Email to Voice.
Use Email to Make a Voice Phone Call or Send an Enterprise SMS Message.
