EmailToVoice.Net provides the user with the ability to set a window of time for the delivery of voice phone calls and SMS messages using any email interface.
This feature is extremely useful for departments that need their staff to be alerted by voice or SMS when they are off their primary working hours. When staff are at their desks, they may not need voice and SMS alerts. However, when the staff is not on their primary shifts, the messages must get the attention of the staff members. To get that attention, the messages should be delivered as a telephone call and/or SMS text message. Email is not an effective way to get the attention of essential support staff.
We created a user option so an active window of time can be designated for voice phone calls or SMS text messages to be delivered by EmailToVoice.Net.
Although setting a window of time for voice or SMS messages to be delivered can be accomplished by using no-code alternatives like Microsoft Power Automate, we provide this ability without the need for any third-party capability. The customer merely needs to sign-in to the Customer Portal and modify these parameters in the ‘My Details’ section.
Easily configure your delivery start time and end time
The parameters in Customer Portal / My Details provide the ability to block or allow the messages to go through. The parameters allow the user to set different rules for the Weekend (Saturday and Sunday) and the Weekdays (Monday through Friday). The time can either be blocked or allowed. The time is according to the timezone set in the account under My Details.
If you have any questions about this feature of EmailToVoice.Net, please contact us so we can help you meet your mission-critical business communications requirements.
We have recently added other features that assist our customers in adding workflow processes to their business communications needs. An example is designate the beginning and the end of a voice or text message sent using email. This is valuable when you want to send only the pertinent information in your alerts and mission-critical messages.
The customer can designate the beginning and end of all messages by logging into the Customer Portal and then going to My Details / Change My Details. The fields in the account details are
Email to Broadcast-Start of Message Text:
Email to Broadcast-End of Message Text:
How EmailtoVoice.Net works
EmailToVoice.Net is rich in features while being simple and effective to use for business communications and alerts. We transform an email message into a phone call or an SMS message with no need to program APIs or install any hardware or software.
For making a voice phone call, you merely make the TO field in the Email you are sending to look something like 5551234567@tts.message-service.org (international calls require a +CountryCode in front of the local number). The recipient will receive a call on their phone. The text in the email is converted to a nice-sounding voice. If the recipient answers, they will hear the message right away. If they do not answer, the message will be left on their voice mail system. You can even leave a different message if the call goes to voice mail.
You can also send an Enterprise SMS, FAX or prerecorded Voice Message from an email program interface, like from an application, Internet of Things device (IoT / M2M), or through your CRM and Dispatch System.
Contact Us if we can provide further assistance in helping you meet your business communications requirements.
