Sending Enterprise Text Using a Simple Email Interface

Sending Enterprise Text Using a Simple Email Interface

Sending formatted text messages for industrial communications can be done easily with just a simple email interface using EmailToVoice.Net. SMS Messaging is a reliable means to get important information to employees or business partners immediately. However, the limitations of SMS text messaging often keep it from being used in mission-critical business processes. Text messaging is limited by the lack of formatting and low text character limit, which is necessary to convey detailed information. MMS and RCS attempt to address this issue. However, they too have limitations that cause barriers to wide adoption for mission-critical applications.

EmailToVoice.Net Provides Enterprise Text

EmailToVoice.Net provides the ability to send formatted data to a cell phone using SMS from monitoring software or business applications. Messages with the formatting requirements of an HTML Web Page can be automatically sent to just about any cell phone in the world as easily as sending an email.

Enterprise Text is a feature of EmailToVoice.Net, which creates a custom HTML Web page from your business email alert and then delivers it as a simple SMS message. For each SMS recipient, a custom web page is created and inserted in their SMS text message, allowing viewing of the page of HTML with a simple tap. This allows a single text message to communicate large amounts of formatted data.

To send an Enterprise Text message,

  1. the TO field merely needs to have the recipient’s phone number and specific email domain provided by EmailToVoice.Net.
  2. Our cloud-based messaging service will convert the email content into a custom web page and insert the link of the automatically created Web page into the text message.
  3. The recipient can then tap the link in the text message and see the entire email content formatted as a Web Page on their smartphone.

The Email Fields would look like this:

TO: 5551231234@linkinsms.message-service.org       (The recipient’s cell phone – no preregistration required)
FROM: emailaddress@yourcompanydomain.com    (Subscribed to EmailToVoice.Net)
SUBJECT: Anything (Used as a job name for reporting purposes)

The content of the email is converted to an HTML Web page. The Web page of data is hosted by our service and a link to the Web page is substituted into the outgoing SMS text message so that the recipient can easily view the data with a tap.

Integration with Business Applications

The implementation of industrial communications is critical for premier customer support, business continuity, and process efficiency. However, integration projects can become a major effort. Sending large amounts of data with special formatting from monitoring software or directly from an IoT device to a phone could require program development with specialized hardware and software. Connections to smart devices, CRM, PCS or ERP systems need to go through complex API’s or propriety software gateways.

Enterprise Text is a feature of EmailToVoice.Net that creates a custom HTML Web page delivered through a simple SMS message. For each SMS recipient, a custom web page is created and inserted in their SMS message, allowing viewing of the page of HTML with a simple tap. This allows a single text message to communicate large amounts of specific data.

Enterprise Text is excellent for automating labor-intensive, time-sensitive tasks generated from monitoring software, ERP, or CRM applications. The messages can be two-way and integrated with complex workflow processes. EmailToVoice.Net allows a single text message to communicate large amounts of data. For example, a text message could deliver detailed technical information for device repair or financial data accessed by a simple click in their SMS text message.

Features of Enterprise Text from EmailToVoice.Net

Enterprise Text provided by EmailToVoice.Net is rich in features to meet any business requirement. Below are some examples of these features that can be set up in the Customer Details in the Customer Portal.

  • You can add a Header and a Footer that will be used in all Text messages from your account. For example, you can add a logo, an introductory message, disclaimers, and links using HTML
  • You can specify a specific SMS Sender ID so the recipient can recognize the sender of the text message.
  • You can enter a default email address for SMS replies. So, if the recipient replies to the text message, the reply will go to this email address. You can then alternatively use Microsoft Flow to continue a complex business workflow process without any coding. (Contact us for assistance in developing workflow processes)

There are many more features of the Enterprise Text Messaging feature in EmailToVoice.Net. Let us know if you would like to learn more. Contact us. We love to share our experience in industrial communications, workflow, and alerts.

Launch of New Customer Portal by EmailToVoice.Net

Launch of New Customer Portal by EmailToVoice.Net

We are excited to announce the launch of the new EmailToVoice.Net Customer Portal. The Portal will be available to the customers of EmailToVoice.Net on Monday, March 16th at 7:00 AM EST. This capability has been requested by the customers of EmailToVoice.Net and we are pleased to deliver.

The customers of EmailToVoice.Net will be able to securely login to the Customer Portal at any time and see detailed information about the jobs submitted through their customer account. Here is a summary of the Portal’s advanced features:

    • View All Jobs: The customer can view summary and detailed information on messages that have been sent through EmailToVoice.Net. Date ranges can be specified to review monthly, weekly or daily activity and even a specific job number.
    • Manage Personal Lists: The customer can setup lists, which are then referenced by the LISTS tag in the content of the email for sending TTS or SMS messages to groups of recipients.
    • New Broadcast: The customer will be able to send a TTS, SMS and even email messages to one or more recipients directly from the Portal
    • Quick SMS: A customer will be able to send a Quick SMS message, one-way or two way, to one or more recipients directly from the Portal
    • Manage Opt-Outs: The customer can specify a phone number that is never to be sent through the customer’s account. This is useful for phone numbers that have changed and should no longer be used.
    • My Details: The customer will be able to change certain fields within their account, such as company address, email address or phone number. This includes the customer’s account password.

Customer Considerations to Access the Portal

    • Access to the login of the Portal will be available as a Menu tab on EmailToVoice.Net or can be accessed directly by using Portal.EmailToVoice.Net.
    • The username will now be prefixed with etv/. The old username prefix of us/ will be retired on March 16th at 7:00 AM EST.
    • If the customer does not know their password, the customer will click on ‘Forgot Password’ on the Login page of the Portal the first time they use the Portal.
    • This portal is for all customers on the USA EmailToVoice.Net site. This includes our International customers that had a username prefixed with us/. However, the username prefix of us/ will be retired on March 16, 2020 at 7:00 AM EST and will become etv/username.

EmailToVoice.Net User Portal Login

Background: How EmailToVoice.Net Works

For those that are not familiar with EmailToVoice.Net, this is an example of the value our cloud messaging service brings to enterprise customers.

After subscribing to EmailToVoice.Net, you can make a phone call or send an SMS by sending just an email. Just make the TO field look something like 5551234567@TTS.message-service.org or 5551234567@SMS.message-service.org. (International calls made outside of the USA and Canada should have a + country code in front, like +61555123456@tts.message-service.org)

For a voice call, the text in the email is converted to a nice sounding voice (TTS – Text-to-Speech). If the recipient answers, they will hear the message right away. If they do not answer, the message will be left on their voice mail system. You can even leave a different message if the call goes to voice mail. There are many mission-critical features in our service.

We deliver Text To Speech message or SMS text message to phones with no need to install special APIs, hardware or software.

Why Send a Voice Phone Call Alert

Phone calls get people’s attention when you need them to act on a critical event. When you send an email, it just does not get the necessary level of attention for important information.

Email is the typical mode of communication for alerts from the monitoring software, CRM or other business applications. But, few of us immediately respond to email, especially after-hours. A phone call, however, will get our attention at all hours of the day or night.

Alerts for IoT Devices

An IoT device is any device connected to the Internet. In an enterprise environment. Monitoring these devices is commonly done through Monitoring Software.

These IoT devices need to communicate with people through alerts and integration with mission-critical applications. The Industrial Internet of Things (IIoT) needs to be given a voice. An IIoT device that has only the ability to send an email must now be enabled to dial a phone. The voice phone call may be sent to a repair truck, or an emergency call in the middle of the night, or used as a means to cut through all the mundane communications received during the regular business day.

In any case, a phone call is an effective means to communicate very important information that needs to be acted upon in a timely fashion.

Stay Updated on EmailToVoice.Net

Subscribe to our mailing list in the right column of our Blog to stay updated on further advancements of EmailToVoice.Net. We also provide some very useful information in our Blog regarding Industrial Internet of Things, Workflow, Monitoring Software, and much more. Also, do not hesitate to contact us if you have any questions or we can assist you further in meeting your business communications requirements.

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