As we close the chapter on 2025, it is time to look back at the transformative year 2025 for communication technology. At EmailToVoice.Net, our mission has always been to bridge the gap between simple email interfaces and powerful, immediate communication methods.
This year, we introduced several features designed to enhance reliability, reporting, and the overall user experience for businesses responding to increased critical communications needs.
Simplifying Voice Alerts for AI Agents
The year began with a significant focus on the rising role of artificial intelligence. In January 2025, we addressed a growing challenge in the industry: making it easier for AI Agents to make phone calls. While AI has become integral to operational strategies, the technical hurdles of voice communication often remain.
We simplified this process by enabling AI Agents to trigger alert phone call messages using a standard email interface. This seamless solution ensures that when an AI identifies a critical event, it can communicate effectively and immediately, empowering automated systems to reach human responders without the need for complex API integrations.
Enhanced Reporting and Infrastructure Support
In the spring, our focus shifted toward transparency and infrastructure stability. In April, we launched the New Job Recipient Report.
This feature provides a detailed view, showing the specific details of every message within a broadcast job. For system administrators, this level of granularity is essential for auditing and ensuring that critical messages have reached their intended destinations.
Furthermore, we recognized a major shift in the telecommunications landscape when AT&T discontinued its email-to-text gateway. To support system administrators facing this disruption, we provided an immediate compatible replacement. Our solution not only replaces the discontinued service but also offers enhanced capabilities for critical notification infrastructure, ensuring that vital alerts are never lost in transition.
The Return to Voice for Critical Alerts
Throughout 2025, we observed a significant trend: smart companies are going back to phone calls for their most critical alerts. In May, we highlighted the “Real Cost of Communication Delays,” noting that the financial and operational costs of delayed emergency communications can be staggering,
While digital messaging is ubiquitous, the urgency of a ringing phone remains unmatched for cutting through the noise. By utilizing our service, companies are protecting their operations from the risks associated with communication lag, particularly in high-stakes environments where every second counts.
Empowering Users Through the Customer Portal
In July, we took steps to give our users more direct control over their communication workflows. We introduced the ability to set Two-Way SMS or Text-to-Speech (TTS) settings directly from the EmailToVoice.Net customer portal.
This update streamlined the management of two-way communication, allowing users to configure how they receive responses or how their text is converted to voice without needing external support. By putting these tools directly in the hands of the user, we have made it easier than ever to manage complex notification sequences.
The Launch of Full MMS Support
One of our most anticipated updates arrived in October: the official launch of full MMS messaging support. This feature allows our users to send rich media messages to all USA and Canada recipients.
The addition of MMS means that alerts are no longer limited to plain text; businesses can now include visual data, images, or more descriptive content to provide context during an alert. This was a major milestone for our platform, fulfilling a long-standing request from our customer base and expanding the versatility of our email-to-mobile solutions.
Looking Ahead to 2026
2025 was a year of building—building better reports, building stronger AI integrations, and building more robust ways for you to reach your team and your customers. Whether it was helping you navigate the end of legacy gateways or introducing the rich capabilities of MMS, our focus has remained on addressing the needs of our customers.
As we step into the new year, we want to wish everyone a prosperous New Year. We are incredibly grateful for the trust you place in EmailToVoice.Net for your critical business communications. Please rest assured that our team will continue to address the needs of our customers throughout 2026, bringing even more innovation to your notification infrastructure.
