A Year of Innovation: Recapping 2025 at EmailToVoice.Net

A Year of Innovation: Recapping 2025 at EmailToVoice.Net

by | Jan 7, 2026 | AI Agents, Product Feature, SMS

As we close the chapter on 2025, it is time to look back at the transformative year 2025 for communication technology. At EmailToVoice.Net, our mission has always been to bridge the gap between simple email interfaces and powerful, immediate communication methods.

This year, we introduced several features designed to enhance reliability, reporting, and the overall user experience for businesses responding to increased critical communications needs.

Simplifying Voice Alerts for AI Agents

The year began with a significant focus on the rising role of artificial intelligence. In January 2025, we addressed a growing challenge in the industry: making it easier for AI Agents to make phone calls. While AI has become integral to operational strategies, the technical hurdles of voice communication often remain.

We simplified this process by enabling AI Agents to trigger alert phone call messages using a standard email interface. This seamless solution ensures that when an AI identifies a critical event, it can communicate effectively and immediately, empowering automated systems to reach human responders without the need for complex API integrations.

Enhanced Reporting and Infrastructure Support

In the spring, our focus shifted toward transparency and infrastructure stability. In April, we launched the New Job Recipient Report.

This feature provides a detailed view, showing the specific details of every message within a broadcast job. For system administrators, this level of granularity is essential for auditing and ensuring that critical messages have reached their intended destinations.

Furthermore, we recognized a major shift in the telecommunications landscape when AT&T discontinued its email-to-text gateway. To support system administrators facing this disruption, we provided an immediate compatible replacement. Our solution not only replaces the discontinued service but also offers enhanced capabilities for critical notification infrastructure, ensuring that vital alerts are never lost in transition.

The Return to Voice for Critical Alerts

Throughout 2025, we observed a significant trend: smart companies are going back to phone calls for their most critical alerts. In May, we highlighted the “Real Cost of Communication Delays,” noting that the financial and operational costs of delayed emergency communications can be staggering,
While digital messaging is ubiquitous, the urgency of a ringing phone remains unmatched for cutting through the noise. By utilizing our service, companies are protecting their operations from the risks associated with communication lag, particularly in high-stakes environments where every second counts.

Empowering Users Through the Customer Portal

In July, we took steps to give our users more direct control over their communication workflows. We introduced the ability to set Two-Way SMS or Text-to-Speech (TTS) settings directly from the EmailToVoice.Net customer portal.

This update streamlined the management of two-way communication, allowing users to configure how they receive responses or how their text is converted to voice without needing external support. By putting these tools directly in the hands of the user, we have made it easier than ever to manage complex notification sequences.

The Launch of Full MMS Support

One of our most anticipated updates arrived in October: the official launch of full MMS messaging support. This feature allows our users to send rich media messages to all USA and Canada recipients.

The addition of MMS means that alerts are no longer limited to plain text; businesses can now include visual data, images, or more descriptive content to provide context during an alert. This was a major milestone for our platform, fulfilling a long-standing request from our customer base and expanding the versatility of our email-to-mobile solutions.

Looking Ahead to 2026

2025 was a year of building—building better reports, building stronger AI integrations, and building more robust ways for you to reach your team and your customers. Whether it was helping you navigate the end of legacy gateways or introducing the rich capabilities of MMS, our focus has remained on addressing the needs of our customers.

As we step into the new year, we want to wish everyone a prosperous New Year. We are incredibly grateful for the trust you place in EmailToVoice.Net for your critical business communications. Please rest assured that our team will continue to address the needs of our customers throughout 2026, bringing even more innovation to your notification infrastructure.

Voice Alerts in AI Agents Simplified

Voice Alerts in AI Agents Simplified

by | Jan 8, 2025 | AI Agents

Significant development has been made in the field of AI Agents. However, having an AI Agent make phone calls can be challenging. EmailToVoice.Net addresses the requirement of alert phone call messages from an AI by simply using a standard email interface.

Automated Outreach and Alert Systems

AI-driven platforms are used for personalized notifications and alerts. These applications need to place phone calls to disseminate important information swiftly and automatically. Examples include:

  • AI in Healthcare
    • Healthcare providers are leveraging AI to make appointment reminders, follow-up calls, and patient check-ins.
  • Disaster Response and Public Safety
    • AI Agents are being developed to assist in disaster response by automating communication outreach to authorities and the public. These systems need to provide real-time updates regarding the coordination of rescue efforts.
  • Personalized Communication
    • AI can tailor phone calls based on individual preferences and behaviors. This personalization enhances the effectiveness of business communications, courtesy reminders, or critical alerts from monitoring software.

Integration with Existing Platforms

Using EmailToVoice.net, you can easily integrate AI Agents with existing communication platforms and CRM systems by merely using an email interface. If the application can send an email, then the application can make a phone call when using EmailToVoice.net. This interoperability ensures businesses can enhance their current workflows without significant integration efforts.

Implications for Your Business 

EmailToVoice.Net specializes in alert communications.

Communication remains at the heart of success. Communications require critical alerts to be voice calls. Email alerts do not get people’s attention. The communication mode that gets attention is still a ringing phone. Phone calls get people’s attention when you need them to act on a critical event. When you send an email, it just does not get the necessary level of attention for critical time-sensitive alerts.

How EmailToVoice.Net Works

All you have to do is subscribe to the EmailToVoice.net service and then add an email destination to your alert monitoring service that looks something like 5551234567@tts.message-service.org

The recipient will receive a call on their phone. The text in the email is converted to a nice-sounding voice. If the recipient answers, they will hear the message right away. If they do not answer, the message will be left on their voicemail system. You can even leave a different message if the call goes to voice mail! There are many mission-critical features in the service, such as escalation lists, message parsing, and more. We also can convert the email content to an SMS message if required.

Let us know what your critical communication requirements are so we can provide you with assistance. Or just go ahead and subscribe to our service. Test us in a production environment for free – no credit card is required until you use your USD 5.00 free usage.

Conclusion

AI Agents can make phone calls by merely using an email interface with EmailToVoice.Net. This presents opportunities for businesses to improve efficiency and provide more reliable communication solutions.

Author

 

Director at EmailToVoice.Net: CISSP – Solutions Architect for Industrial IoT Alerts and Business Communications. LinkedIn
Enable AI Agents to Make Phone Calls with EmailToVoice.net

Enable AI Agents to Make Phone Calls with EmailToVoice.net

by | Oct 23, 2024 | AI Agents, Disruptive Technologies

 

In the advancement of artificial intelligence, AI Agents are, now, the next big thing. These intelligent agents are poised to revolutionize how organizations handle tasks, streamline workflows, and enhance communication.

As AI Agents become integral to operational strategies, the need for effective and immediate communication methods becomes paramount. This is where EmailToVoice.net steps in, offering a seamless solution that empowers AI Agents to make phone calls and send SMS messages effortlessly. Let’s explore how EmailToVoice.net can enhance agentic workflows and why it’s an indispensable tool for technicians managing complex processes.

The Challenge: Emails Don’t Get Anyone’s Attention

In many organizations, agents rely heavily on email to communicate with team members, clients, and stakeholders. However, the sheer volume of emails can lead to important messages being buried in inboxes, often going unnoticed or unanswered. While emails are versatile and can convey detailed information, they lack the immediacy and personal touch of a phone call. This is where AI agents fall short—they can send emails efficiently but cannot initiate phone conversations, which are oftentimes necessary to resolve issues swiftly and ensure tasks are completed on time.

Introducing EmailToVoice.net: Bridging the Communication Gap

EmailToVoice.net offers a simple yet powerful solution to this problem. By leveraging the familiar email interface, EmailToVoice.net enables AI agents to place phone calls seamlessly. According to their How Email to Voice Works page, the process is straightforward:

  1. Compose an Email: Agents can compose a standard email with the necessary details.
  2. Send to a Specific Address: Instead of sending the email to a recipient’s inbox, it is sent to a designated EmailToVoice.net address that contains the recipient’s phone number. Escalation Lists can even be implemented.
  3. Automated Phone Call: EmailToVoice.net converts the email content into a voice message and places a phone call to the specified recipient.

This method ensures that the message is delivered directly and personally, increasing the likelihood of engagement and prompt responses. Additionally, EmailToVoice.net supports sending SMS messages, further enhancing its versatility as outlined in their How to Send an SMS Using Email guide. This dual capability allows agents to choose the most effective communication method based on the situation, ensuring that critical information is always received and acknowledged.

Enhancing Agent Platforms with EmailToVoice.net

As the landscape of agent platforms evolves, with major players like Asana, Microsoft, and Salesforce.com launching advanced solutions, the integration of tools like EmailToVoice.net becomes increasingly valuable. These platforms are designed to streamline workflows, manage tasks, and facilitate collaboration among teams. However, to maximize their potential, effective communication channels are essential. By incorporating EmailToVoice.net, technicians can enhance these agent platforms with the ability to make phone calls and send SMS messages directly from the workflow process.

For instance, when using Asana’s project management tools, agents can trigger phone calls to team members for urgent updates or clarifications, ensuring that no critical information is missed. Similarly, Microsoft’s suite of productivity tools can be augmented with EmailToVoice.net’s voice call capabilities, allowing for more dynamic and interactive communication within the team. Salesforce.com users can benefit from automated phone calls for follow-ups with clients, improving customer relationship management and satisfaction.

Benefits of Using EmailToVoice.net for AI Agents

1. Increased Engagement: Phone calls and SMS messages have higher engagement rates compared to emails. By utilizing EmailToVoice.net, agents can ensure that their messages are not only received but also acted upon promptly.

2. Personal Touch: Voice communication adds a personal element that can strengthen relationships with clients and team members, fostering trust and collaboration.

3. Efficiency: Automating phone calls and SMS messages saves time and resources, allowing agents to focus on more strategic tasks rather than manual communication efforts.

4. Versatility: The ability to use email, phone calls, and SMS messages provides flexibility in how agents communicate, catering to different preferences of communications and urgencies.

5. Seamless Integration: EmailToVoice.net easily integrates with existing agent platforms  that can send emails, ensuring that adding voice phone calls and SMS capabilities enhances current workflows.

Real-World Applications

Consider a scenario where an AI agent needs to notify a technician about an urgent issue in the workflow. Sending an email might result in delays if the technician does not check their inbox promptly. However, with EmailToVoice.net, the agent can place a phone call to ensure the technician receives the notification immediately. Similarly, for follow-up actions or confirmations, SMS messages can be sent to provide quick and concise updates, reducing the back-and-forth typically associated with email communication.

Getting Started with EmailToVoice.net

Implementing EmailToVoice.net in your agentic workflows is straightforward. Wherever an email is triggered, merely add the destination in the format of EmailToVoice, such as 5551231234@tts.message-service.org. The cloud-service provides comprehensive documentation and a Customer Portal for support to help technicians integrate its capabilities seamlessly. By leveraging the power of EmailToVoice.net, you can transform how your AI agents communicate, ensuring that important messages are delivered effectively and efficiently.

Conclusion: Elevate Your Communication Strategy Today

In an era where effective communication is crucial for operational success, EmailToVoice.net stands out as a vital tool for enhancing agentic processes. By enabling AI agents to make phone calls and send SMS messages, EmailToVoice.net addresses the limitations of email and ensures that your workflows remain smooth and responsive. As agent platforms continue to evolve, integrating EmailToVoice.net will provide your team with the communication capabilities needed to stay ahead.

Take Action Now: Don’t let your agents miss out on critical communication opportunities. Visit EmailToVoice.net today and explore the comprehensive documentation to learn how you can integrate phone call and SMS capabilities into your workflows. Empower your AI agents to communicate more effectively and keep your processes running seamlessly.